Microservices in the Financial Industry

In this episode of Coffee & Containers, Jim Shilts speaks with Shipa‘s Bruno Andrade and Fiserv‘s Ken Owens about microservices in financial organizations.

The topics covered include:

  • What is the role of microservices and cloud-native in the financial sector?
  • Where on the scale in the adoption do you think financial services companies really are?
  • How do we manage the culture shift in a microservices transformation?

Watch the full video:


What is the role of cloud-native and microservices in financial organizations?

A lot of our use cases with credit card transactions and with securing transactions, the closer we can get to merchants, to banks, and to our customers, the better we can secure those transactions, the better we can get data quickly.

There’s a lot of interesting use cases in financial services around edge computing, around server-less computing, and around Kubernetes usage. And I think in the financial services markets, there’s a lot of interest in containers and containerization. I know the adoption is typically slower in financial services. A lot of financial services companies are older, more established companies that have a lot of compliance and regulatory pressures on them to keep different types of security, different types of data treated differently than we would, movies or books or whatever you might be purchasing.

The information used to purchase all of that is a little bit more critical than the name of a movie that you’re watching or what food you’re ordering. So there’s a lot less risk-taking going on in the financial services market. A lot of what I mentioned with the transaction processing and getting closer to the edge is probably the number one area that financial services are looking at, moving into Kubernetes and the cloud, for sure.

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Where on the scale is the adoption of microservices in financial organizations?

A lot of the discussions that we have with the financial services firms out there today as they start the journey is that they understand what Kubernetes and microservices are and they have started doing the first few migration. They started with satellite projects, and as they start rolling out Kubernetes across the the whole company, we see a lot of these folks having trouble. There’s a lack of workflow, especially  between the roles of the developers versus the DevOps/Platform Engineering team, the infrastructure team and the security team. There is no centralized workflow there. There are a lot of impacts, especially as the organization tries to scale up across multiple clusters or maybe different clouds for different applications and then different teams responsible for them.

And I see a lot of financial services trying different approaches and different tools as they try to fix the problem, but it’s still an open problem, especially when you talk about the developer experience going down, being a heavily regulated industry, enforcing policies and security across a wide range of clusters and teams. From my perspective that that’s where I see the conversation. Microservices works for us, but now it’s time for us to structure the process, to make sure that we can append that growth.

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About the Speakers

Ken Owens
Vice President Cyber Cloud Security Engineering
Ken is a technical executive with 20+ years of experience in architecture, analysis, design, research, and implementation of cloud-native patterns, data center, and cloud computing infrastructures consisting of SOA software design, virtualization, server, network, security, storage, automation, management layers, and deployment methodologies. Experience in system engineering functions, such as system architecture development, system requirements synthesis, performance modeling, behavior modeling, feasibility analysis, and validation of multi-layered communication systems. He is currently Vice President of Cloud Cyber Security at Fiserv.

Bruno Andrade
CEO & Founder, Shipa Corp
Bruno has led distributed systems design and implementation at enterprises across different industries, defining methodologies, concepts, and architecture. He has dedicated the last few years to working on the Cloud Native space, helping companies through a successful journey.


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